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Front Desk Intake Simulation

Interactive Branching Scenario (Storyline Prototype)

This interactive Storyline scenario prototype trains front-desk intake decision-making in a community health clinic setting. Learners make branching choices during a patient check-in and see how decisions affect outcomes.

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The current prototype demonstrates the opening learner flow, scenario framing, Scene 1 branching logic, feedback layers, and a variable-driven meter system. Additional scenes and endings are planned for the next build phase.

Project Demo

Prototype preview

  • Audience: New intake/front-desk staff

  • Focus: Privacy, accurate intake, calm communication

  • Current build: Intro + overview + Scene 1 + Scene 2 intro

  • Tools: Storyline 360 (variables, triggers, layers, states)

  • Status: Prototype build (Phase 1)

Note: Current portfolio version includes intro, overview, and the first branching scene.

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